Privacy Policy

1. Controller and contact details

This website (chuangqitech.com) is operated by CHUANGQI, a manufacturer of SMT and electronics
cleaning equipment (PCBA washers, stencil cleaners, nozzle & fixture cleaners, dry ice blasting systems).
We are the controller for the personal data processed through this site.

• Controller: CHUANGQI (brand operating chuangqitech.com)
• Email: info@chuangqitech.com
• Response time: Monday–Saturday, 09:00–18:00 (GMT+8)
• Legal entity and registered postal address: [to be completed by the site owner —
  edit this page in WordPress admin → Pages → Privacy Policy]

2. What data we collect

a) Enquiry / RFQ form

When you request a quotation, free sample test or technical proposal we process: name, business email,
company name, country/region, the machine or category you are interested in, quantity and your message,
plus the time of submission and the IP address of the device used (spam and abuse prevention).

b) Technical access data

Our server and caching layer record standard access data: IP address, user agent, referrer, requested
page and timestamp. This is required to deliver the site, to detect attacks and to keep it available.

c) Cookies and analytics

We use strictly necessary cookies (language preference) and — subject to your consent where required —
Google Analytics 4 (delivered through Google Site Kit) to measure traffic. See our
Cookie Policy for the full list.

3. Why we process it, and on what legal basis

• To answer your enquiry, prepare quotations and perform or negotiate a contract —
  Art. 6(1)(b) GDPR (performance of a contract / pre-contractual steps).
• To keep the site secure, fast and available, and to prevent form spam —
  Art. 6(1)(f) GDPR (legitimate interest).
• Analytics and any non-essential cookies — Art. 6(1)(a) GDPR (your consent), withdrawable at any time.
• To meet commercial, tax and export-control record-keeping duties — Art. 6(1)(c) GDPR.

4. Who receives your data

We do not sell personal data. Recipients are limited to: our hosting and server provider, our email
provider (for correspondence you requested), and Google Ireland Limited / Google LLC for analytics
(only with consent). All processors act under a data processing agreement. Data may additionally be
accessed by our own sales and engineering staff for the purpose of answering your enquiry.

5. International transfers

We operate in China and serve customers worldwide, so your enquiry can be processed outside the
EEA/UK. For such transfers we rely on the EU Standard Contractual Clauses and on supplementary
technical measures; a transfer impact assessment is available on request.

6. How long we keep it

• Enquiry / RFQ records: 24 months from your last contact (B2B sales cycles are long).
• Server and security logs: 30 days, longer only for a documented security incident.
• Analytics data: 14 months (Google Analytics 4 retention setting).
• Contract and invoice records: as long as commercial and tax law requires.

7. Your rights

You have the right to access your data (Art. 15), to rectification (16), erasure (17), restriction (18),
data portability (20) and to object to processing based on legitimate interest (21). Where processing is
based on consent you may withdraw it at any time with effect for the future. You also have the right to
lodge a complaint with your national data protection authority.

To exercise any of these rights, write to
info@chuangqitech.com; we answer within 30 days.

8. Children

This site addresses business customers. We do not knowingly collect data from children under 16.

9. Changes to this policy

We update this policy when our processing changes. The current version is always the one published on
this page. Last update: 23 October 2026.